Smart Parking Technologies is proud to announce our SPT CONTROL HUB, a true game-changer for car park management. Far more than a standard call centre, the CONTROL HUB is a purpose-built, 24/7 operational support service designed exclusively for car park operators who demand reliability, responsiveness, and absolute peace of mind.
At the heart of the SPT CONTROL HUB is our commitment to keeping your car park running smoothly around the clock, no matter the circumstances. Unlike generic support lines that simply log issues for later, our CONTROL HUB offers direct access to three dedicated operational departments, each focused on delivering industry-leading service tailored to the unique demands of parking facilities.
First is our Customer Service Department, providing true 24/7 intercom call answering. When your customers press for help at any hour of the day or night, they won’t reach a generic answering service—they’ll be connected instantly to trained staff who specialise in handling car park queries with professionalism and efficiency. This ensures a seamless experience for your customers and protects your reputation for quality service.
Second is our Remote Monitoring Department, which provides continuous system oversight. Our team monitors your car park equipment in real time, proactively identifying and addressing issues before they cause downtime. This focus on preventative maintenance is essential in keeping your operation running smoothly, reducing lost revenue from unplanned outages, and giving you the confidence that any developing problem is detected and resolved before it becomes critical.
Third is our Technology Support Department, offering direct access to our own R&D and development teams. When technical questions arise, you’re not just logging a ticket and waiting in line. Instead, you benefit from immediate support by the very people who know the system inside out and have the authority to implement solutions quickly. This direct connection to our development team ensures that even complex technical challenges are addressed with maximum speed and expertise.
We’re so confident in the reliability of our Keytop ticketless ANPR parking system that SPT CONTROL HUB customers benefit from an unmatched promise: unlimited free-of-charge engineer call-outs and faulty parts replacement for the entire duration of their subscription. If a hardware component fails, we replace it at no cost. If an issue requires an on-site engineer visit, it’s covered completely. This level of service eliminates surprise repair costs, simplifies budgeting, and ensures you’re never left scrambling to find and pay for emergency technical support.
It’s important to note that we provide this level of commitment only with our Keytop system—because it’s the only technology on the market we trust enough to stand behind with such comprehensive support. Other systems simply don’t deliver the same level of reliability or integration, and no responsible operator could offer unlimited, free lifetime part replacements without risking unsustainable costs.
The SPT CONTROL HUB represents our dedication to delivering not just equipment, but a complete, worry-free solution for car park operators. By combining cutting-edge ANPR technology with industry-leading service and support, we help our clients maximise uptime, eliminate hidden costs, and deliver the seamless, modern parking experience their customers expect.
For operators looking to move beyond piecemeal solutions and inconsistent support, the SPT CONTROL HUB offers a true partnership. We don’t just sell systems—we ensure they work for you, every hour of every day.
For more information about how the SPT CONTROL HUB can transform your car park operation, please contact us today at info@keytop.ie.
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